Privacy Policy

1. Introduction

trustedazj B.V. ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trustedazj.top or use our fleet services.

2. Data Controller Information

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Company information and job title
• Communication preferences
• Information provided in enquiries or service requests
• Vehicle and fleet information for service provision

3.2 Technical Information

• IP address and browser type
• Operating system and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

4. How We Use Your Information

We use your personal information for the following purposes:

• Providing fleet management and automotive services
• Responding to enquiries and customer support
• Processing service requests and managing client relationships
• Improving our services and website functionality
• Compliance with legal obligations
• Marketing communications (with your consent)
• Analytics and website optimization

5. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract: Processing necessary for service delivery
• Legitimate Interest: Business operations and service improvement
• Consent: Marketing communications and optional services
• Legal Obligation: Compliance with applicable laws

6. Data Sharing and Disclosure

We may share your information with:

• Service providers and business partners who assist in service delivery
• Professional advisers (lawyers, accountants, auditors)
• Government authorities when required by law
• Third parties in connection with business transfers

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typically, we retain client data for the duration of our business relationship plus 7 years for legal and accounting purposes.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

10. International Data Transfers

Your personal data is primarily processed within the European Union. Any transfers outside the EU are conducted with appropriate safeguards in place, such as Standard Contractual Clauses or adequacy decisions.

11. Cookies

Our website uses cookies to enhance your browsing experience and provide analytics. For detailed information about our cookie usage, please refer to our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

16. Supervisory Authority

If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.